Frequently Asked Questions
For questions specifically pertaining to your order, please send an email with your full name, order number, and question to firstname.lastname@example.org. Please allow up to 2 business days for a response.
What Forms of Payment Do You Accept?
How Do I make Changes To My Order?
We highly recommend reviewing all order information before submitting as we work hard to ensure that your order is processed + shipped as quickly as possible.
If your order has not shipped, we may be able to make adjustments to your shipping address or process a cancelation dependent on the fulfillment stage of your order.
Please give our Customer Care team a call immediately at 404.465.3565 or email at email@example.com if your order requires a change.
If your order has shipped- then unfortunately we are NOT able to make any changes as the order has already left our warehouse.
Do Gift Cards Expire?
Our eGift Cards never expire.
How Do I Initiate a Return?
100% satisfaction is our goal. However, should you not be satisfied with the product you have received, you have 10 days to return your item(s) to be granted a store credit. We do NOT issue refunds or exchanges.
To initiate a return, please click the "RETURNS" link in the footer of the homepage.